Changes are being made to call 811.
The Health Minister admits that there have been longer-than-usual times for people trying to call the 811 health line in the eastern Health Region.
John Haggie says the start of school, the rotational worker travel and the so “sniffle season” have put a strain on resources, but he says more changes are coming up to speed the process.
He says over the weekend despite added resources, they heard complaints about wait times. They will changing the phone system so you will hear something like rotational workers press one, for symptoms press two, and for school students press three.
Courtesy VOCM news.