The Canada Revenue Agency CRA wants to help make it easier for individuals to file a tax return.
There are Individual Filing Assistance agents available to help eligible individuals do their taxes over the phone.
Individual Filing Assistance agents can be reached by calling 1-863-995-2341, Monday – Friday, 8 am to 4pm local time. This service will be available until Friday, December 23 this year.
The CRA agents will only ask for the information they need to do an individual’s taxes. They will not ask for a credit card number, health information, money or payments.
If individuals would rather use a free tax clinic, they can access as many of those clinics in person or virtually this year. Volunteers may be able to complete and file taxes for free by video conference by phone or through a document drop off arrangement.
If individuals would prefer to do their taxes on their own, they can visit their website for options at canada.ca/ways-to-do-taxes.