The internet trouble facing the health care system is disrupting operations at Eastern Health for another day from an apparent cyberattack since the weekend.
Only emergency services in acute care facilities will proceed today and tomorrow.
Eastern Health says patients who have not been contacted directly assume that their appointments have been cancelled. The health authorities says that appointments are not being re-scheduled, and patients will be contacted directly once the IT system outage is resolved.
A temporary patients inquiry line has been established for those who had appointments, procedures or surgeries scheduled for today and tomorrow only. The number is 1 – 833- 777- 1276.
Doorways single session counselling services continue to be available but all psychiatry appointments scheduled for today are cancelled with an update pending for Thursday. Services through Mental Health Systems Navigator are proceeding by phone. More information on the impacts to mental health services can be found on Eastern Health’s website.
Meanwhile, a series of services are continuing Pediatric chemotherapy at the Janeway, high risk prenatal appointments, blood testing for patients who require INRs, in-person dialysis and maternal-fetal assessment unit appointments.